App development
In addition to hands-on IT work and custom PC builds, I occasionally build small, purpose-built applications when software is the right tool for the job. These projects grow out of real operational needs and are designed to fit how people actually work.
Get Me To the Doctor
Get Me To The Doctor (GMTD) is a mobile booking application designed to reduce friction in non-emergency medical transportation. It allows passengers (or caregivers) to submit trip requests through a structured, step-by-step process that captures the information dispatchers actually need — clearly, consistently, and in the right order.
The app is being developed alongside a real transportation operation, so design decisions are driven by day-to-day use rather than assumptions. The goal isn’t to replace dispatch workflows, but to support them with cleaner inputs and fewer follow-up calls.
Design and features
GMTD focuses on a few deliberate design choices:
Structured trip flow — Information is collected in a fixed sequence to reduce ambiguity and missed details.
Explicit mobility handling — Mobility needs are captured early so they inform the rest of the request.
Review before submission — Requests are summarized in plain language before being sent, reducing errors and misunderstandings.
Accessibility support — Text-to-speech and clear visual hierarchy help make the process usable for a wider range of passengers.
Dispatcher-friendly output — Submitted requests are formatted to be immediately useful, rather than requiring re-entry or interpretation.
Project Status
GMTD is currently in active use and testing with a DFW area non-emergency medical transportation provider. Features and workflows continue to evolve based on real-world feedback and operational constraints.
